3PL operation needed to improve performance levels and resource utilisation to support multi client requirements. Project involved an assessment of the current state and capability of the 3PL operation and implementing improved workflows.
The initial phase involved understanding the flow of materials, information and resources to support varying customer needs. As this was a multi-client operation, the objective was to optimise the resource allocation levels without impacting on promised service levels to an existing client base. The entire operation was simulated in a 3D state which made the identification of roadblocks, delays and process issues more visible. The virtual 3D simulation provided multiple scenarios for improvements to be made on a daily, weekly and monthly interval. Stock movement was tracked and measured against service level targets as part of a supply chain analytics solution. Client charges were minimised and were closer in line to new service levels achievements.