Supply chain can increase customer service levels
Three main objectives
The customers experience
For any business or organisation, the empasis must always be on retaining your customer base. As there are certainly economic factors that may influence the direction your business may take, the extent to which your business grows is a function of how successful your retention program has been while supported by your responsive and agile supply chain.
What is an acceptable customer service level for your business?
Customer service improvement 1.
CS Improvement 2.
CS improvement 3.
CS Improvement 4.
CS Improvement 5.