Step 4: Implementation Phase
Whether the analysis phase has dentified a simple warehouse process improvement, a complex warehouse improvement solution or a technology supported solution, each project will require a structured and methodical approach during the implementation phase. Roles and responsibilities must be clearly defines
Warehouse recieving process improvement project
This may simply be to improve the cycle time of processing recieved goods from all suppliers into a warehouse facility. The implementation phase needs to consider how these changes can be made without impacting on the existing business. The changes to the existing process are confined to the recieving footprint where resources can be managed to maintain current operations and reconfigure the new layout for goods flow. Procedural changes will be reflected in documentation where users can follow to support the process.
Complex warehouse improvement project
This involves a full reconfiguration of a warehouse facility to improve storage capacity and the flow of goods through the facility. Capital investment will be necessary for new storage systems which will be installed in a staged manner by qualified installers. The movement of goods will be supported by dedicated resources against a shedule which directs inventory placement into the new location system. As the preliminary location set up is essential, physically and systematically, the critical aspect is not to allow the service level to deminish. Customer order management and allocation will need to be resourced and managed centrally to ensure that the order management process remains fully operational to support customer service demands, Procedural changes, layout changes and signage systems need to be reflected in the documentation set to support employees before and during this phase.
Technology solution project
In this example, a new technology solution has been identified and will need to be designed and deployed within this implementation phase. The business requirements document will be the source for developing a functional requirements specification. This process will involve stakeholders from both organisations as they work through the design component. The new system will undergo several testing cycles including integration, verification and stress testing to ensure that the design reflects the desired outcomes. Allowing for modifications, through a new testing cycle, the user acceptance testing cycle and user manual development are completed pre go live. Go live decision is made after results of all compliance requirements.